At Sakura Expedition we value the privacy and security of the information our travellers provide while browsing, enquiring about and booking our services.

The purpose of this Privacy Policy is to explain clearly and transparently how Inversiones Turísticas Sakura Expedition E.I.R.L., with tax ID (RUC) No. 20600271319 and trading as Sakura Expedition, collects, uses, stores and, where necessary, discloses personal data in the course of its activities.

Personal data is processed in accordance with the Peruvian legislation in force on the protection of personal data, including Law No. 29733, the Personal Data Protection Act, and its implementing regulations.

1. Personal data we collect

Depending on how the user interacts with Sakura Expedition, we may collect different categories of information. The data we may request includes:

  • First name and surname.
  • Nationality.
  • Passport or identity document number.
  • Date of birth or age, where this is necessary for the service.
  • Telephone number.
  • Email address.
  • Travel dates.
  • Information related to the service booked.
  • Information related to payments and transactions, according to the payment method used.

Where payment is processed through an external platform or financial institution, the data relating directly to the card or payment instrument may be processed by that provider in accordance with its own privacy and security policies.

Sakura Expedition will not request personal information that is not necessary for the purposes described in this Policy, unless there is a legal obligation or an additional purpose that has been duly notified.

2. Purposes of the processing

The personal data collected by Sakura Expedition may be used for the following purposes:

2.1. Managing bookings

We use the data provided to process, confirm and manage the bookings requested by the client.

2.2. Delivering the services

Certain data must be passed on to the suppliers, operators or providers involved in delivering the service so that the booking can be carried out correctly.

For example, where necessary, we may provide information to transport companies, accommodation providers, tour operators, guides, rail companies or other suppliers directly related to the service booked.

Only the information necessary to fulfil the corresponding purpose will be shared.

2.3. Communicating with the client

We may use contact details to confirm bookings, send itinerary information, communicate schedules, report changes to the service, answer enquiries, resolve incidents and handle complaints.

2.4. Payments and receipts

Data may be used to manage payments, issue receipts and comply with the corresponding administrative, tax and accounting obligations.

2.5. Compliance with legal obligations

Sakura Expedition may process and retain personal information where this is necessary to comply with obligations set out in Peruvian law or to respond to requests from the competent authorities.

3. Disclosure of data to third parties

In order to deliver certain tourism services, Sakura Expedition may need to disclose personal information to third parties directly involved in the booking.

Data will only be disclosed where this is necessary to fulfil a specific purpose, to deliver the service booked, to comply with a legal obligation, or where there is another valid legal basis for doing so.

Sakura Expedition will seek to ensure that any third parties involved in processing personal information adopt appropriate security and confidentiality measures.

4. Tourism services operated by partner suppliers

Some tours and journeys sold by Sakura Expedition may be operated wholly or partly by partner suppliers or companies.

In such cases, certain personal data may be disclosed to the supplier responsible where that information is strictly necessary.

5. Cookies and similar technologies

Our website may use cookies and similar technologies to improve the browsing experience, remember certain preferences, analyse how the site performs and, where applicable, understand how users interact with our content.

Where cookies or technologies are used for purposes that require consent, Sakura Expedition will put in place the corresponding mechanisms in accordance with the applicable regulations.

6. Information security

Sakura Expedition adopts reasonable technical, organisational and administrative measures designed to protect personal data against unauthorised access, loss, alteration, improper disclosure or any other form of unauthorised processing.

However, no system for transmitting or storing information over the Internet can guarantee absolute security.

For that reason, Sakura Expedition advises users to adopt appropriate security measures, such as avoiding sharing passwords, bank details or confidential information through unofficial channels.

7. Retention of personal data

Personal data will be retained for as long as necessary to fulfil the purposes for which it was collected and, where applicable, for the periods required by legal, administrative, tax, accounting or contractual obligations.

Once the data is no longer necessary for those purposes and there is no legal obligation to retain it, Sakura Expedition will delete it, anonymise it or apply the corresponding measures in accordance with the legislation in force.

8. Withdrawal of consent

Where the processing of personal data is based on the consent of the data subject, they may request its withdrawal in the cases and under the conditions permitted by the legislation in force.

Withdrawing consent will not affect the lawfulness of processing carried out beforehand.

Where certain data is essential in order to deliver a service that has been booked or to comply with a legal obligation, a request to delete or restrict processing may affect Sakura Expedition's ability to provide or continue providing that service, and the client will be informed accordingly.

9. Domestic and international transfers

Given the international nature of tourism services, certain personal data may be disclosed to or processed by suppliers located outside Peru where this is necessary to carry out a booking or deliver a service.

This may happen, for example, where international payment platforms, technology providers, tour operators, accommodation providers or other travel-related suppliers are involved.

Where applicable, Sakura Expedition will take the necessary measures to ensure that such transfers or processing are carried out in accordance with the applicable personal data protection legislation.

10. Links to third-party websites

Our website may contain links to third-party pages, payment platforms, social networks or other external sites.

Sakura Expedition does not control the privacy policies or the data processing practices of those sites.

Users are advised to review the relevant privacy policies before providing personal information to third parties.

11. Updates to this Privacy Policy

Sakura Expedition may update this Privacy Policy where necessary because of changes to our services, processes or technologies, or changes in the applicable legislation.

The updated version will be published on this page, stating the date of the update where appropriate.

We recommend reviewing this Policy periodically to keep track of any relevant changes.